Creating a Catalog Task from a script in Service Now

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Although the Flow Designer has a built-in Action for creating a new Task, sometimes you may want to create one programmatically. Here is how you can do that. The required fields on the sc_task table are short_description and assignment_group.

var grTask = new GlideRecord("sc_task")
 
// Initialize the record
grTask.initialize()
 
// Set required fields
grTask.setValue("short_description", "Short description")
grTask.setValue("assignment_group", "e1376d164febc7808c73f5601310c743") // a sys_id
 
// Set optional fields
grTask.setValue("description", "Description of Task")
 
// Insert the record
var taskSysId = grTask.insert()